The CEO of e& life and e& international, shares how e& is driving digital transformation and shaping a connected, digital and ...

The "AI for Customer Service Market by Product Type (AI Agents, Recommendation Systems (Knowledge Base Platforms), Workflow ...

Digital gift cards create a lasting impact with customers that extends beyond a one-time purchase and can do so in a way that ...

With continuous investments in AI, data analytics, and automation, financial institutions are poised to redefine customer ...

Dubai’s Roads and Transport Authority (RTA) has launched the next-generation 360 Services Policy, aimed at enhancing customer ...

Remote Working and Virtual Services—Virtual consultations have become common as industries such as consulting, education, and ...

In order for enterprises to continue to survive and thrive in the current landscape, they need a centralized control plane—a ...

In this modern era, SaratBabu Vamkeswaram, a thought leader in artificial intelligence applications, explores the ...

While major initiatives across government have streamlined citizen interactions, improved convenience and built trust, research suggests progress is slowing down.

The agreement was signed by Mr. Salem Al Mannai, Group CEO of QIC, and Dr. Ma'n Alhamawi, CEO of Alfardan Automotive.

Leagues of documents necessary to meet Know Your Customer/Know Your Business regulations leave banks with a bottleneck of ...

Unitrust Insurance is taking a bold step into the future of customer service with the launch of its innovative AI-powered ...