Every November at the giant Brunel Retail Park in Reading, Berkshire, staff at the clothing store Next would prepare for the ...

U.S. retail sales increased less than expected in September, taking a breather following a recent stretch of strong gains.

Ultimate Toy's Scott Gray shares luxury service strategies retail dealers can adopt to improve customer experience and loyalty.

Retail property management has evolved. What was once about shopping is now about curating experiences. Find out what this ...

Breuninger isn’t just a department store. Since 1881, it has redefined shopping as an experience that combines fashion, ...

Curbside pickup has evolved from a temporary lifeline during the COVID-19 pandemic into a permanent fixture in the retail ...

Target rolled out new customer service training for the holiday season as the retail giant works to boost sales and improve shopper experiences during the critical revenue period.

Target has launched a new customer service policy called the “10-4” program, requiring employees to greet or acknowledge ...

Retail investors are increasingly being armed with tools for finding and sharing investment ideas and making them go viral. Robinhood's new "Social" feature is the most recent example of fintechs and ...

The acquisition of Infinity is Agility Retail’s fourth under partnership with SFEP and the company’s eighth acquisition since its founding Infinity’s founders, Kevin and Wendy Jansen, have retained ...

Saks Fifth Avenue is weaving generative AI into its customer service through a partnership with Amazon Web Services and NLX, the companies announced Friday. The goal is to increase customer ...