At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences.

Mission to transform contact centres into customer experience centres sees new solutions for core collaboration platform ...

Webex Calling, Cisco’s cloud-based phone system, is receiving new AI features as well. The company today previewed an ...

Cisco (CSCO) unveils vision for agentic AI collaboration & introduces new AI-powered solutions for customers, employees & IT ...

Integrated Research (IR) (ASX: IRI) today announced at Enterprise Connect a significant enhancement to its Webex monitoring capabilities: support for Webex Calling Dedicated Instance.

Cisco is expanding support for Apple users in the workplace with new integrations for AirPlay and Apple Vision Pro.

Cisco will better support Apple hardware with its WebEx and Teams solution in future. It's all about local streaming and ...

Cisco warned customers today of a vulnerability in Webex for BroadWorks that could let unauthenticated attackers access credentials remotely. Webex for BroadWorks integrates Cisco Webex's video ...

Agentic AI is changing online meeting platforms and now thanks to Otter AI and other leading vendors it’s poised to change it even more.

Workflow Automation in Cisco AI Assistant for Webex: This capability in the Cisco AI Assistant for Webex Suite intends to streamline processes and save time by working across enterprise apps like ...