T-Mobile's Privacy Center has quietly added two new toggles, and both enabled by default. The first, labeled "Fraud and identity theft protection," allows the carrier to ...

When customers feel like they belong, relationships deepen, engagement increases and long-term value follows. Engagement is ...

T-Mobile, like most companies, collects a lot of your data. The company just added two new settings that allow them to ...

The widening availability of fiber and 5G wireless are pressuring cable companies to offer better retention deals. But you ...

That's especially true when the wording on the deal indicated that the promotion would remain in effect for "as long as you remain an active subscriber." Unfortunately, it looks like one of those ...

According to a recent report, hackers claim to have stolen T-Mobile customer info and are putting it up for sale.

Authenticom’s data infrastructure combined with TradePending’s market automation lets dealerships drive traffic to the service lane as vehicles age, with a goal of increasing customer ...

After 10 years with T-Mobile, I recently jumped ship and signed up for Visible. Here are five important things I learned along the way.

Rent the Runway reported the strongest quarterly customer retention in four years and over 147,000 active subscribers. How does the new inventory strategy impact subscriber growth?

Because here’s the truth: customer retention starts when the tech rings the doorbell. That front-line interaction isn’t just about the service being performed; it’s about how the customer feels about ...

If you’re not a T-Mobile customer but want to get these Magenta Status perks, shop eligible plans here.

Here's everything you need to know about T-Mobile Magenta Status, including the programs perks, deals, and discounts for T-Moblie customers.