Dubai’s Roads and Transport Authority (RTA) has launched the next-generation 360 Services Policy, aimed at enhancing customer ...

The "AI for Customer Service Market by Product Type (AI Agents, Recommendation Systems (Knowledge Base Platforms), Workflow ...

Digital gift cards create a lasting impact with customers that extends beyond a one-time purchase and can do so in a way that ...

Remote Working and Virtual Services—Virtual consultations have become common as industries such as consulting, education, and ...

In order for enterprises to continue to survive and thrive in the current landscape, they need a centralized control plane—a ...

With continuous investments in AI, data analytics, and automation, financial institutions are poised to redefine customer ...

Over time, organisations have come to recognise the value of these services, leading to a broader appreciation for ...

In this modern era, SaratBabu Vamkeswaram, a thought leader in artificial intelligence applications, explores the ...

At a virtual event hosted by the State Bank of India, Finance Minister Nirmala Sitharaman called on banks to adopt ...

Leagues of documents necessary to meet Know Your Customer/Know Your Business regulations leave banks with a bottleneck of ...

The agreement was signed by Mr. Salem Al Mannai, Group CEO of QIC, and Dr. Ma'n Alhamawi, CEO of Alfardan Automotive.

Unitrust Insurance is taking a bold step into the future of customer service with the launch of its innovative AI-powered ...