Your flight is cancelled, so you give the company’s customer service line a call to schedule a new flight so you and your ...

Dan Smoker called United Airlines' official customer service number, but claims an agent eventually transferred him to a ...

Voiso, a global provider of AI-powered contact center solutions, is redefining what it means to connect with customers in ...

By aligning voice biometrics with AI-driven self-service, companies can unlock secure and compliant contact centre performance, says Smartz Solutions.

Rocket CRM has announced the release of expanded automation tools designed to advance customer relationship management and ...

Today, I am sharing: The Application Practice of AI in Customer Service Systems (24-page PPT - JD Finance) The report ...

LivePerson partners with AWS to create a unified platform for managing voice and digital customer interactions through ...

Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...

This Megalook Hair review introduces the brand and shows what real customers say about it. Check it out and see if Megalook Hair is worth buying.

“We focused on building for voice chaos, which means that when you are texting someone, it’s unlikely that you will hear ...

Discover OpenAI's GPT-Realtime API, the AI that makes voice interactions human-like, multilingual, and emotionally intelligent. Text-to-speech ...