By aligning voice biometrics with AI-driven self-service, companies can unlock secure and compliant contact centre performance, says Smartz Solutions.

Voiso, a global provider of AI-powered contact center solutions, is redefining what it means to connect with customers in ...

TransUnion confirms a major data breach affecting 4.4 million U.S. consumers after hackers exploited third-party Salesforce ...

Keathley Landscaping, a well-respected outdoor solutions provider since 2002, is expanding its drainage services in Rockwall, ...

Andrea Blow built Cakes by Andrea in Scunthorpe from the ground up - and says automated delivery app mechanisms meant the bizarre and untrue complaints were not properly investigated.

Thousands of customers taking to social media to complain about their phones being stuck in “SOS” mode since Saturday morning ...

Apple is testing an AI chatbot called Asa within its SEED app to train retail staff ahead of the iPhone 17 launch.

Summary Google Gift Card cashout is transforming into a new reliable way of financial independence if do correctly. By becoming well-versed with carrier require ...

From ad fatigue to rising customer expectations, today’s HVAC contractors face more than just seasonal demand swings.

September is shaping up to be an expensive month for households across Ireland, with back to school costs and rising energy ...

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The Jos Electricity Distribution Company has assured residents of Gombe State of improved service delivery, faster repairs of ...