DMV unveils 2026–2030 strategic plan to improve customer service. Targets: 50% online transactions, 15‑minute average wait, 85% satisfaction. Plan includes tech consolidation, digital IDs, public ...
The Division of Motor Vehicles customer service phone line is working again, after an employee at the DMV’s call center in Bladen County tested negative for coronavirus. But getting through to a human ...
RALEIGH, N.C. (WTVD) -- N.C. Division of Motor Vehicles Commissioner Paul Tine has unveiled a comprehensive 35-page strategic plan to transform the DMV experience. The plan, which Tine aims to ...
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