Southwest is replacing A, B and C boarding groups with groups 1 through 8.

Southwest Airlines has been crowned the best airline in the country, knocking Delta Air Lines off its perch for the first time since the outbreak of the COVID pandemic, according to a new study. The Wall Street Journal’s 18th annual airline scorecard cited Delta’s industry-low number of customer complaints and tarmac delays,

The airline's policy will change for all flights starting Jan. 27, 2026, ending a previous policy in place since launching in 1971.

Southwest Airlines has completed cabin modifications across its Boeing 737-700 fleet, removing one row of seats from each aircraft ahead of launching assigned seating and extra-legroom options on 27 January.

Southwest’s oft-chaotic open-seating policy is finally coming to an end — and while some anxious flyers may rejoice in the move, experts say it’s a harbinger of worse to come for economy passengers. Flights departing on or after Jan.

Controversial policy rollout can't stop this carrier from claiming the crown.

Dallas-based Southwest Airlines claimed the top spot, a milestone that resonates in the Mile High City, where the carrier has steadily expanded its footprint at Denver International Airport. Hometown carrier Frontier Airlines tied for last with American Airlines.

Passengers on a routine Southwest Airlines flight earlier this month suddenly found themselves at the center of a wedding, as a couple turned the narrow aisle into their makeshift altar and exchanged vows at cruising altitude.