Toyota had been tied for first in the annual survey last year but fell behind Subaru. Lexus took the top luxury spot.

Toyota will be happy that Lexus climbed 6% to take the top spot for luxury brands, stealing the title from Mercedes-Benz. The ...

Buick has shown am uptick in customer satisfaction amid a broader decline in satisfaction across the U.S. auto industry, and ...

Photo Credit: Toyota, Subaru. Subaru, Toyota, Mercedes-Benz, and Tesla are in a tight race for auto mobile supremacy in the new 2024 American Customer Satisfaction Index (ACSI) Automobile Study.

Photo Credit: Toyota, Subaru. Subaru, Toyota, Mercedes-Benz, and Tesla are in a tight race for auto mobile supremacy in the new 2024 American Customer Satisfaction Index (ACSI) Automobile Study.

A new study has found Subaru and Lexus are the most satisfying mainstream and luxury brands. Chrysler and Ram were the worst ...

U.S. overall customer satisfaction drops slightly in the fourth quarter of 2024, down 0.8% to 77.3 on a scale of 0 to 100, according to the American Customer Satisfaction Index (ACSI ®). 1 ...

The US has plenty of casual dining restaurant chains, but some are falling from favor. In 2025, customers have found these ...

Nationwide customer satisfaction increases 0.3% in Q1 2023, according to the American Customer Satisfaction Index.

The American Customer Satisfaction Index (ACSI) released its latest report on how consumers feel about their smartphones. After just edging out the competition last year, Apple’s iPhone has lost ...

Customer satisfaction remains high for non-durable industries like food, soft drinks, beer, tobacco, apparel, athletic shoes, personal care products and pet foods. ANN ARBOR---While consumer ...