Few schools of thought have had more impact on how I run a business than dynamic work design. The concept was pioneered by friends of mine at MIT, Donald Kieffer and Nelson Repenning. The two spent ...

Forbes contributors publish independent expert analyses and insights. David Henkin helps organizations and individuals innovate and grow. The Covid pandemic reshaped the way we work, thrusting ...

Experimentation. Experts like Harvard professor Tsedal Neeley and Adam Grant say that companies should iterate and experiment when designing their remote and hybrid work environments. As Grant says, ...

Analyst Insight: In most warehouses and distribution centers, labor is the single highest cost, often representing 50% to 70% of operating expenses. It’s also the most misunderstood. When productivity ...

If companies listen to employees the way they do customers, they can increase retention and engagement. by Eric Anicich and Dart Lindsley Despite a century of research on work design, managers ...

Our workplaces—and the work we do—are becoming increasingly globalized and multicultural. Working and interacting with people from different cultural backgrounds has become an everyday experience for ...