In the business world you need both technical and communication skills to do your job well. In particular, your written communication skills (writing is the most common way we communicate in the ...

All writing you do in a business context should be focused on audience needs and expectations. The rhetorical strategies you have learned in first-year composition or its equivalent will be very ...

Written communication is as important to business as oral communication; but, for some reason, it's often underrated. Sales professionals send an average of 36.2 emails per day and spend 31% of their ...