Salesforce this week made a series of moves that aim to expand the role of customer relationship management software and reinvent it into something resembling a business operating system. We'll sum up ...

Salesforce couples its AI-powered CRM with ChatGPT. Sales reps can evaluate customer data and advance deals via the chatbot.

The latest trends in software development from the Computer Weekly Application Developer Network. MuleSoft Connect New York City 2022 saw plenty of news emanate from the company. Now residing under ...

Salesforce has its fingers in a lot of parts of the customer experience, so why not content management? Today, the company announced a brand new tool called Salesforce Content Management System, which ...

At the TDX 2025 developer conference in San Francisco, Salesforce executives presented its Agentforce agentic AI technology as a “whole system” approach, where large language models (LLMs) are less ...

Congrats, Slack shareholders: Your wild ride is ending in profitable fashion. Each share of Slack will be entitled to $26.79 in cash and 0.0776 shares of Salesforce stock, valuing Slack at $27.7 ...

Salesforce certainly has a lot of tools crossing the sales, service and marketing categories, but until today when it announced Lightning Order Management, it lacked an integration layer that allowed ...

Midway through the demos at Salesforce.com's lunch event the other day, I noticed an interesting trend. As Dan Farber illustrates in his joust with Marc Benioff and affiliated post, Marc's "death of ...