When Oracle set out to create a fast, simple way for companies to buy its cloud services, it did so by first focusing on the success of the customer and then transforming its internal operations to ...

E-commerce startups looking to scale their business are finding exactly what they need in Oracle’s Service Cloud offering, which helps small, medium and large businesses seamlessly acquire, engage and ...

Oracle on November 14 is rolling out its Internet of Things Accelerator, a packaged integration between the Oracle's Service Cloud and its IoT Cloud. The new offering should give Oracle customers, ...

Forbes contributors publish independent expert analyses and insights. Chief Analyst & CEO, NAND Research. Oracle and Amazon Web Services jointly announced the launch of Oracle Database@AWS. The new ...

A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer support ...

Oracle has released an update to its Oracle Service Cloud that adds new tools to give companies more insight about their customers. Customer service staff who get the update will now see an online ...

Oracle announced a slew of AI-driven capabilities across its Customer Experience Cloud Suite today that are designed to help users to deliver better, faster and more personal experiences. If you think ...

Google Cloud and Oracle partners in India can also resell Oracle Database@Google Cloud through the Google Cloud Marketplace.

Did Oracle just fire the first shot in the next round of M&A activity in its ongoing tit-for-tat battle with best frenemy Salesforce.com with its acquisition of field service managment firm TOA ...