To accurately assess how well your business is performing, you need to develop some quantifiable measures, advises Skillmaker.com. Ideally, your measures will clearly identify those aspects of your ...

Although most modern organisations possess extensive data, a subtler challenge persists: a lack of understanding regarding ...

When you put time and effort into defining the right metrics and planning your measurement strategy, VoC can have a positive impact on your bottom line. The old adage “measure twice, cut once” has ...

We, in America and many other modern nations, are obsessed with measurement. Our motto seems to be, “If you can’t count it, it doesn’t count.” We’re especially obsessed with measuring children’s ...