Value stream alignment. Define value streams using the customer lifecycle to guide digital transformation and improve efficiency while prioritizing customer experience. Agile strategy approach. Use ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

New tool addresses the need to find lower costs for storing ever-increasing amounts of data by maximizing efficiency in moving and archiving Oracle unveiled a new management tool on Monday that will ...

Customer lifecycle management ensures that businesses are using their UC systems to maximum potential. Written by eWEEK content and product recommendations are editorially independent. We may make ...

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SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced agentic lifecycle management tools to automate Agentforce testing, prototype agents in secure Sandbox ...

When used well, lifecycle automation can help companies collect leads, convert clients and create fans. Here’s a look at what it is, how it works and how to get started. Your business needs more ...

SYRACUSE, N.Y., Jan. 10, 2024 /PRNewswire-PRWeb/ -- Impel, the global leader in AI-powered customer lifecycle management and digital merchandising for the automotive industry, announced today the ...

Agentforce Testing Center enables teams to test Agentforce using synthetically generated data, ensuring accurate responses and actions — with complete monitoring of usage and feedback Salesforce (NYSE ...