Forbes contributors publish independent expert analyses and insights. I write about the future of corporate sustainability. Corporate backtracking on sustainability makes headlines. But headlines can ...

When trying to become skillful at something, there comes a point where we ask ourselves, “What do I need to learn or do in order to really be good at this?” We seek out experts, watch TV, and read ...

Linear approaches to enterprise collaboration and/or social CRM aren't pragmatic or realistic. Organizations looking to implement either customer-facing or employee-facing social initiatives (a.k.a.

Microsoft Corp. has shuffled members of the team responsible for its Microsoft Business Framework because the technology itself has been parsed out to several different products, a Microsoft executive ...