"Placed an order on september the first to be delivered on the seventh between 13:45 and 16:45 for a fifty five inch tv and a soundbar, The time came and went with no call and no show. Driver finally calls at eight fifteen, says they're picking up the soundbar at the at the store. I told them at that point we need to reschedule. I called and talked to customer service, and they said, I would have to call on Sunday. So I did, then they told me, I'd have to wait 24 to 48 hours for them to process it. Here it is monday at twelve noon and still have not received a call back to schedule the new delivery and they've got my money. That has got to be the dumbest ass procedure, i've ever heard about you never make customer wait. And when you screw up that customer should get top priority to get it fixed. I wouldn't trust best lie if they were in church praying. Unfortunately yelp will not allow up me to give them zero stars when they truly deserve negative numbers."
Micro Center
3.5
240
747 Bethel Rd, Columbus
OPEN · 09:00 - 21:00 ·
"Run, don't walk, AWAY from the service center at this location. I'm stunned at how little they knew about fixing a keyboard on a Dell laptop. \n\nIt took them a week to misdiagnose the problem. Then I took it back to them again and they decided it would take another week to totally replace to keyboard. \n\nNot wanting to wait another week, I went to Geek Squad. They looked at the computer, typed in a solution to fix an apparently "well known" glitch in Windows and solved my keyboard issues. Took two minutes and they didn't even charge me. GEEK SQUAD ROCKS!!!"
Best Buy
1.5
30
701 Hebron Rd, Heath
OPEN · 10:00 - 22:00 · +1 740-522-6606
"Went online and looked up a business that can replace my iPhone battery. Heath Best Buy and their geek squad popped up so I set an appointment for 7/26/24 to have it replaced. A few hours beforehand they call me saying they are a drop off (shipping) location only. No where on the website does it say that. Very unprofessional and caused me to take time off work for nothing. Never again"
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